Clinical Services

Nursing Department

A team of Registered Professional Nurses, Licensed Practical Nurses, Medical Secretary and Nursing Department/Transportation Aide promotes, restores and maintains the optimal health of the people we support. This department ensures day-to-day management of care and develop individualized plans which include instructions for the support staff to ensure proper treatment is provided.

The Nursing Department acts as the medical advocates for the people we support throughout The Arc Jefferson - St. Lawrence; this includes those who live at home while attending their Day Program, everyone who lives in our residential sites and the children who are part of Bright Beginnings Preschool.

This team promotes independence by involving each person in their own plan of care, with the provision of continuity of healthcare through the Team approach. We collaborate with other health care professionals to ensure that each person receives the best medical care possible.

Each day we assess, triage, and address the medical concerns of the people we support and provide training and assistance, not only to the people, but to families and support staff as well. This team of professionals ensures that there is nursing availability at all times to address any medical concerns.


Psychological Services Unit

A team of Behavior Intervention Specialists and BIS assistants develop functional analyses of behavior, and work closely with the Support Team to develop individualized behavioral supports designed to help reinforce positive and appropriate behaviors while decreasing less adaptive behaviors. The clinicians visit sites throughout the agency to provide support and training to the staff and individuals at those locations. The Support Plans are goal-based, proactive in nature, and strive to minimize the use of rights restrictions, and/or artificial consequences. Counseling services are provided as needed under the supervision of the consulting psychologist. Crisis management support is available from a staff on call during all non-business hours.


Speech Therapy

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Making Speech Pathology Work Even in Tough Times

The Speech-Language Pathology department at The Arc Jefferson - St. Lawrence maintained services to early intervention, preschool, and adults throughout the COVID-19 pandemic. When schools suddenly closed, the team quickly learned to use Zoom and re-organized therapy materials to be useful in a teletherapy context. Services were provided while children were in the car at McDonald’s drive-thru, hiding under blankets at home and standing on their dining room tables. This crew truly “made it work!”

Through the use of websites such as BoomLearning, PBSkids, Vooks, ABCya, Edpuzzle and Pinkcat games, the Speech Dept. staff members were able to target a number of speech and language goals such as; articulation, increasing length of phrases, using sign language to request and teaching basic concepts and vocabulary.

The group used time during the pandemic to enhance their knowledge by training on the use of to organize virtual materials and easily access materials during a session. One of the speech pathologists completed the Lingraphica Certification Program. Based on the Lingraphica training and virtual field trips, the team has been able to secure speech generating devices for four of the people supported in adult programs.

Although this has certainly been a challenging year, The Speech Dept. at The Arc Jefferson – St. Lawrence has worked together to learn more about teletherapy and strive to provide the best speech-language therapy.

Jefferson County
St. Lawrence County